Questions? We got you covered.

For best results — especially if you have sensitive skin: 1. Shave after a warm shower. Warm water softens the hair shaft and opens pores, reducing the force your razor needs with every pass. Less force means less friction. Less friction means less irritation. 2. Apply a generous layer of shave cream or gel to damp skin. Damp — not soaking wet, not dry. Let the product sit for 30 seconds before your first stroke. Give it a moment to work. 3. Shave with short, light strokes. The razor does the cutting — your job is to guide it, not press it. Especially on the neck, where most razor burn originates. 4. Rinse thoroughly with cool water. Cool water helps begin the pore-closing process. Hot water adds vascular stress to already-disrupted skin. 5. Pat dry — never rub. A towel dragged across freshly shaved skin adds friction to an already compromised surface. 6. Apply your post-shave product while skin is still slightly damp.

Post-shave use: After rinsing and patting dry, apply a pea to dime-sized amount of Face Balm while your skin is still slightly damp. Warm it between your fingertips for two seconds, then press and smooth across your face rather than rubbing. Give it 60 seconds to absorb — you'll feel the pore-tightening effect begin within that first minute. Daily use (non-shave days): Apply to clean, slightly damp skin in the morning after cleansing. The Face Balm replaces a separate daily moisturizer — no additional product needed unless you are layering SPF on top (which we always recommend). Apply the balm first, then sunscreen. For brightening results: The bearberry extract works gradually. Use consistently every morning for 6–8 weeks to see visible improvement in dark spots and uneven skin tone.

Both our shave cream and shave gel are compatible with all razor types — safety razors, cartridge razors, straight razors, and disposables. That said, for men with sensitive skin, we often recommend a quality single-blade safety razor if you haven't tried one. Multi- blade cartridge razors are engineered to cut hair below the skin surface — the first blade lifts, subsequent blades cut. For sensitive skin, this increases the risk of ingrown hairs and folliculitis. A single-blade safety razor cuts at the skin surface and nothing more. The result is often noticeably less irritation, particularly on the neck. The learning curve on a safety razor is real — about two weeks of practice. After that, most men with sensitive skin don't go back.

For daily shavers, our 3 oz shave cream or shave gel typically lasts 4 to 6 weeks with regular use. A little goes further than you might expect — these are concentrated formulas, not aerosol foam that inflates in the can. We recommend our Subscribe & Save option for exactly this reason: auto-replenishment every 60 days means you never run out, and you save [X]% on every order. For men who shave every other day or a few times per week, one tube can last 2 to 3 months.

Yes — our shave cream and gel work well for head shaving. The skin on the scalp is often more sensitive than facial skin, and the same ingredient concerns apply: alcohol, fragrance, dyes, and parabens in conventional shaving products cause the same irritation on the scalp as they do on the face. Our clean formula and HRIPT certification make both products a natural choice for head shavers with scalp sensitivity.

We currently make three products, each designed to work as a complete sensitive skin shaving and grooming routine: • Timothy's Sensitive Skin Shave Cream — a rich, cushioning lather formula for full-face shaving • Timothy's Sensitive Skin Shave Gel — a clear formula for precision shaving, edging, and beard detailing • Timothy's Face Balm Moisturizer — a 2-in-1 post-shave balm and daily moisturizer All three are formulated without the ingredients most responsible for post-shave skin reactions.

The shave cream and gel are used during the shave — they lubricate and protect your skin while the blade passes over it. The Face Balm is used after the shave, and also works as your daily moisturizer. It contains a different — and richer — active ingredient stack specifically designed for post-shave recovery: pore tightening (witch hazel, pullulan, caffeine), deep hydration (sodium hyaluronate, glycerin), skin repair (allantoin, bisabolol, panthenol), natural brightening (bearberry extract), and antioxidant protection (Vitamin E). One important difference: the Face Balm contains alcohol and light fragrance. Our shave cream and gel are completely alcohol-free and fragrance-free. If you need a fully alcohol-free and unscented formula, start with our shave products. The Face Balm is for men who want a more active post-shave treatment.

Absolutely. Our shave cream and shave gel work beautifully for leg shaving, underarms, or any area where skin sensitivity, razor burn, or irritation is a concern. The clean formula — no alcohol, no fragrance, no dyes, no parabens — is beneficial for any skin that reacts badly to conventional shaving products. The Face Balm Moisturizer works equally well as a daily face moisturizer for women. We built these for men's shaving routines, but good formulation doesn't have a gender.

Because alcohol is one of the primary reasons shaving products cause the burning, tightness, and irritation men associate with a 'normal' shave — and there is nothing normal about it. Alcohol is a solvent. Applied to freshly shaved skin — which has already had its moisture barrier disrupted by the razor — it strips away the lipid layer that keeps hydration in and irritants out. The burning sensation you feel immediately after rinsing is your skin's moisture barrier being compromised. The tightness that follows is dehydration beginning. We eliminated alcohol entirely from both our shave cream and shave gel. Not reduced. Not 'low alcohol.' Zero. Your moisture barrier stays intact through every shave.

Synthetic fragrance is the number one cause of contact dermatitis in grooming and personal care products. On an ingredient label, 'fragrance' or 'parfum' is a catch-all term that can represent dozens of undisclosed chemical compounds — none of which are required to be individually listed. When you shave, your pores are open. Your skin barrier is temporarily disrupted. Whatever touches your skin in that moment is absorbed more deeply and more quickly than at any other point in your day. Applying synthetic fragrance compounds to freshly shaved skin is delivering potential allergens directly through a compromised barrier. For men with sensitive skin, rosacea, or contact dermatitis, fragrance is often the silent trigger they've never identified. We removed it entirely from our shave products so it's never a variable.

Parabens are preservatives — they extend shelf life and prevent bacterial growth, which is why they're used so widely. They're effective at that job. The issue for sensitive skin is sensitization over time. Parabens are known contact allergens in a subset of the population, and daily repeated exposure through a shaving product applied to freshly- shaved, barrier-compromised skin increases the cumulative sensitization risk. If your skin seems to be getting more reactive rather than less despite using the same products, chronic paraben exposure may be a contributing factor. We use a paraben-free preservation system that provides the same product safety and shelf life — without the daily allergen exposure.

Artificial dyes in a shaving product serve one purpose: making the product look a certain color in the tube or on the shelf. They do nothing for your skin. Nothing. But they are synthetic chemical compounds that your skin absorbs — particularly when applied to freshly shaved skin where absorption is enhanced. They're a common irritant in people who react to 'everything' and can't figure out why. We removed every artificial dye and colorant from our formula because an ingredient that provides zero skin benefit and a non-zero irritation risk has no place in a product built for sensitive skin.

Our shave cream and shave gel use a phenoxyethanol-based preservation system, which is one of the most widely accepted paraben alternatives in modern cosmetic formulation. Phenoxyethanol is effective at preventing bacterial and fungal contamination, well- tolerated by most skin types, and does not carry the sensitization concerns associated with parabens. Our Face Balm Moisturizer uses phenoxyethanol, caprylyl glycol, and sorbic acid — a combination preservation system that is stable, effective, and broadly recognized as safe by major cosmetic regulatory bodies worldwide.

Yes. Timothy's products are not tested on animals. Our clinical safety testing — including the HRIPT certification — is conducted on human volunteers, not animals. This is actually one of the reasons HRIPT testing is considered the gold standard in product safety: it derives its results from real human skin responses, making it both more ethically sound and more relevant to how the product will actually perform on human skin.

Our shave cream and shave gel were specifically designed with rosacea and eczema in mind. Both conditions involve a compromised skin barrier and heightened vascular or inflammatory reactivity — meaning the ingredients most other shaving products contain are among the worst things you can apply to rosacea or eczema-affected skin. Our shave cream and gel contain: • No alcohol — a known vasodilator that triggers rosacea flushing • No synthetic fragrance — listed by the National Rosacea Society as one of the most common topical rosacea triggers • No menthol or cooling agents — which can trigger vascular responses in rosacea-prone skin • No dyes or parabens — unnecessary irritant load removed entirely Both are HRIPT certified with perfect scores — clinically proven to cause zero irritation and zero sensitization on human skin, including on sensitive skin subjects. If you have rosacea or eczema and have never found a shaving product that doesn't aggravate it, our formula was built for exactly your skin type.

No. Our shave cream and gel do not contain SLS or SLES. SLS is a foaming agent that creates the heavy lather many people associate with shaving products, but it's also a known skin barrier disruptor — it strips natural oils and can cause dryness, redness, and increased sensitivity with repeated use. We formulate our lather without it.

HRIPT stands for the Human Repeat Insult Patch Test. It is one of the most rigorous safety evaluations used in the skincare and personal care industry — the recognized gold standard for proving that a product does not cause skin irritation or allergic sensitization. Here is what the test actually involves: • A product is applied to patch sites on real human volunteers — typically 50 to 200 test subjects • The patches are applied repeatedly over a multi-week induction period, with each application monitored by trained evaluators • After a rest period, a final challenge application is made to a previously unexposed skin area • Trained dermatologists or medical professionals evaluate the skin at every stage for any sign of erythema (redness), edema (swelling), or other adverse reactions • Results are scored on a standardized scale and documented in a formal laboratory report, signed by a dermatologist A perfect score means zero reactions — across every test subject, across every application, across both the induction and challenge phases. That is what both our shave cream and shave gel achieved.

In HRIPT testing, reactions are scored on a standardized scale at every application site and every evaluation point. A perfect score means the product produced zero measurable reactions — no irritation, no redness, no swelling, no allergic sensitization — across all test subjects at any point during the test. To be clear about what this is not: it is not a consumer survey. It is not a dermatologist reviewing the ingredient list and signing off. It is not a focus group of people saying they liked the product. It is a documented clinical result from a controlled laboratory study with quantifiable outcomes evaluated by medical professionals. When we say our shave cream and shave gel are HRIPT certified with a perfect score, we mean they passed the most demanding version of this test without a single recorded adverse reaction.

This is one of the most important distinctions in skincare marketing, and most brands don't want to explain it. 'Dermatologist tested' is not a regulated term. It has no standardized definition in the United States. It can legally mean: • A dermatologist reviewed the ingredient list and signed off on packaging language • A paid consultant endorsed the product for marketing purposes • A small, informal consumer use study that a dermatologist observed • Virtually anything a brand wants it to mean HRIPT certification is a specific, standardized clinical protocol. It has a defined structure, defined duration, defined evaluation criteria, and produces a documented result that can be reviewed and verified. The dermatologist involvement in HRIPT is not endorsement — it is independent medical supervision of a controlled clinical trial. Every brand can say 'dermatologist tested.' We can show the results.

Because it is expensive, time-consuming, and it requires confidence in your formula that not every brand has. HRIPT testing takes approximately six weeks to complete. It requires recruiting a panel of human volunteers, running a controlled multi-week clinical protocol, providing laboratory facilities, and having qualified evaluators — including dermatologists — supervising and documenting every stage. The cost is real. The commitment is real. Brands that are not confident about what their formula would show prefer not to find out in a documented clinical setting. Brands that are confident — and that built their formula with the result in mind — run the test and publish the outcome. We ran the test on both our shave cream and shave gel. Both achieved perfect scores. We will share the documentation with anyone who asks.

Yes — RIPT (Repeat Insult Patch Test) and HRIPT (Human Repeat Insult Patch Test) refer to the same clinical protocol. HRIPT is simply the more complete name, emphasizing that the test is conducted on human subjects. You may see either term used in our materials and on our products — they mean the same thing. The test your shave cream and shave gel passed is the Human Repeat Insult Patch Test, conducted in an accredited laboratory under dermatologist supervision.

Yes. We make our HRIPT test documentation available upon request. If you are a healthcare professional, dermatologist, medical spa, retailer, or simply someone who wants to see the actual laboratory report behind the certification, contact us at [your email address] with the subject line 'HRIPT Documentation Request' and we will send it to you directly. We believe that clinical proof should be visible, not hidden behind marketing language. If we are asking you to trust our clinical certification, we should be willing to show you exactly what that certification says.

Yes — and we strongly recommend it, especially if you're a daily shaver. Our Subscribe & Save program lets you choose your replenishment interval (we suggest every 60 days for daily shavers) and saves you [X]% on every order automatically. For men with sensitive skin who finally find a product that works, the last thing you want is to run out and have to use something else while you wait for a reorder. Subscribe & Save keeps you covered. You can pause, change, or cancel your subscription at any time — no commitments, no penalties.

We offer a [X]-day satisfaction guarantee. If you try Timothy's and it isn't right for your skin — for any reason — contact us at [email] within [X] days of purchase and we will make it right. We can offer a full refund, an exchange, or a recommendation for which product in our line better fits your skin type. We built this brand around the belief that men with sensitive skin have been let down by too many products that didn't deliver on their promises. We are not going to be another one.

Currently we ship within the United States. [Update this if/when international shipping is available.] If you are outside the US and interested in Timothy's, send us a message at [email] — we note every international inquiry and use that information to prioritize where we expand shipping next.

Because men with sensitive skin were being underserved by an industry that used 'gentle' as a marketing word rather than a formulation standard. Every major shaving brand has a 'sensitive skin' version. Most of them still contain alcohol, synthetic fragrance, and parabens. The clinical testing that would actually prove a product is safe for reactive skin — HRIPT certification — is something most brands have never done. We built Timothy's around one principle: if we are going to tell men with sensitive skin, rosacea, eczema, or reactive skin that our products are safe for them, we have to be able to prove it — not just claim it. So we formulated without the four most common irritants. Then we ran the HRIPT. Both our shave cream and shave gel earned perfect scores. Zero irritation. Zero sensitization. Documented clinical proof. That is the Timothy's standard. Every product we make is held to it.