Welcome to Timothy's Skincare– we're so happy you’re here! Let us help you find the answers you’re looking for. Our goal is to provide the best possible experience and customer service to our valued customers. We have compiled a list of frequently asked questions regarding our product line and services, as well as tips for the best possible shave.
What is Timothy's Skincare and what sets us apart from other skincare brands?
Timothy's Skincare is a premium shaving cream and gel brand that focuses on providing the best shaving products for men and women. All of our products are hypoallergenic and free of common skin irritants. Our concentrated, non-foaming formulas make it easy to see where you are shaving, which will reduce cuts and nicks - this is perfect for people who still want to look sharp and keep their skin smooth post-shave. Our skin-safe formulations will help you achieve the closest shave while hydrating your skin!
What are the key ingredients in Timothy's Skincare products?
Timothy's Skincare products are created with carefully sourced, natural ingredients to help nourish, protect and restore your skin. Our premium shave cream and gel contain several key ingredients to make your shaving experience smooth and effortless. We use natural plant-based oils, such as jojoba oil and shea butter, as well as Vitamin E for its antioxidant properties. We use aloe vera to soothe the skin and provide lasting hydration after every shave. All of our products are also free of parabens, sulfates, alcohol, and fragrances, so you can be sure that what you're using is made with only the highest quality ingredients. They’re also cruelty free!
Can women use your products as well or are they only for men?
Yes, our products are suitable for both men and women.
Are Timothy's Skincare products suitable for sensitive skin?
Absolutely! Timothy's Skincare products are formulated with gentle ingredients that are ideal for sensitive skin. Our goal is to ensure that everyone can enjoy beautiful, healthy-looking skin without the worry of irritation or redness.
How does the non-foaming formula of your products benefit the shaving experience? Don’t shaving products perform better when they foam?
It’s a common misconception that foaming formulas are good for shaving cream and gel products. Overall, the foam only serves to obstruct your view during use. The non-foaming formula of our products provides a smoother and closer shave because you can better see and navigate the contours of your skin.
Additionally, foaming quickly clogs razors, dulling the blades over time. This factor leads to exerting more effort and causing greater friction toward the skin, increasing likelihood of cuts and nicks.
Are there any specific instructions for using your shaving products to ensure the best results?
Yes, our shaving products come with detailed instructions to ensure the best results with each use. We recommend cleaning the skin before applying our product. Next, use a brush or your fingers to apply the necessary amount to your face. Apply evenly on the skin, and let it sit for one minute before beginning to shave. Make sure you’re only using a sharp razor blade when shaving; dull blades can cause irritation and/or nicks in your skin which will result in an unsatisfactory shave. Rinse off any remaining product after you’ve finished shaving and apply an aftershave balm or lotion if desired.
Can I buy Timothy's Skincare products in stores or only online?
Timothy's Skincare products are currently only available online, however you can easily get them delivered directly to your door.
Does Timothy’s offer free shipping?
At Timothy’s Skincare, we want to provide our customers with the best possible experience which is why we offer free shipping on all orders!
Does Timothy’s Offer FREE samples?
YES! When requesting a free sample, head on over to our Contact Us page. It is important to provide accurate and up-to-date information. It is necessary to fill out your full name and email address in order for the request to be processed. Also, it is necessary to include your shipping address in the comment box provided, so that the sample can be sent directly to you.
Is there a money-back guarantee for unsatisfied customers?
Absolutely! At Timothy's Skincare, we are 100% confident in the quality of our products, and we want you to be completely satisfied with your purchase. If you're not happy with the results, Contact Us to let us know, and we will offer a full money-back guarantee within 30 days of your purchase. No questions asked.
Can’t find what you're looking for? Please feel free to reach out with any additional questions or feedback that you may have. We hope that this FAQ page will help guide and inform your skincare journey! Thank You Again For Choosing Timothy’s Skincare!